Aware Survey

     Aware Implementation Customer Satisfaction Survey

1. Please share your overall satisfaction with your recent implementation of Aware

2. Thinking about your work with Alliance team members to implement Aware within your agency, how would you rate the following?

Excellent Very Good Good Fair Poor N/A
Knowledge of Aware Products and Services
Knowledge of Vocational Rehabilitation business processes and regulations
Ability to meet the needs of your agency
Fulfilled negotiated commitments
Ability to resolve issues as they arise
Transfer of Aware knowledge to your agency through training and consultation

3. What aspects of working with Alliance are MOST satisfactory?

4. What aspects of working with Alliance are LEAST satisfactory?

5. Is there anything else you would like to share with us?

6. (Optional Details)



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